Returns Policy and Warranty
If you wish to return an item to Morgan Imports Pty Ltd, please follow the instructions below.
Contact us via email firstname.lastname@example.org or call 02 42 571105, State your concern/s along with your contact details and a team member will respond to you.Once our staff authorise the return, send back the item/s in the original product packaging.
You must also include a postage paid satchel if you are exchanging an item. Please include all your contact details and note briefly outlining the reason for return. All products must be returned in new condition, to ensure further processing.
Refunds are acceptable from 14 days of purchase. The customer is responsible for the return of the item in undamaged, unsoiled and original condition. We recommend that you send the return via registered post, to avoid any lost in transit issues. The customer must pay for the costs for the return and if applicable the re-delivery of the item.
The customer will be refunded by the same method of which the customer had originally paid within 14 days. You must also provide proof of purchase.
WARRANTY & GUARANTEE
All Morgan Sports products are fully supported by Morgan Imports Pty Ltd. All products are covered by the manufacturer’s and supply warranties. If goods appear faulty, we will ask you to send a images of the defective product + invoice of purchase date, DO NOT dispose of the item until we have been sent a image.