Terms & Conditions

E&OA: Any errors & omissions on this website are accepted. While every attempt has been made to ensure accuracy of pricing on this website, we are all human & sometimes make mistakes. If we have incorrectly listed a price we apologies. We will send you pricing prior to finalising ANY sale. If any doubts, email us for confirmation of prices. Colour and photos of items are for illustrative purposes only & are as close a representation of actual articles as possible.

CLAIMS: Claims for shortages will only be recognized if made within 7 days of delivery. Specially ordered or custom made items cannot be returned for any reason other than if defective. We will not accept goods for return that have been labelled or used unless our office has stated otherwise, so please check all goods for suitability for your purpose prior to labeling or using.

STOCK SHORTAGES: Occasionally, due to supplier shortages, we may have to substitute goods to fulfill your order in a timely manner. If so, we will replace the item with one of similar, or better quality & contact you prior to doing this and or should any large price variation occur.

PRODUCT GUARANTEES: All Morgan Sports products are fully supported by Morgan Imports Pty Ltd. All products are covered by the manufacturer’s and supply warranties. If goods appear faulty, we will ask you to send a images of the defective product + invoice of purchase date, DO NOT dispose of the item until we have been sent a image. 

PRODUCT WARRANTIESAll Morgan products are covered by a 6 month manufacturing warranty that covers the structural integrity of the product (excluding clearance items). As you can well imagine the products we sell are used in extremely harsh conditions and are subject to extensive wear and tear by the end user. We recommend that all products used in a commercial environment be checked regularly by both the user and the premises manager. All checks should be done on a regular basis and continual maintenance be conducted at a regular intervals   

INABILITY TO SUPPLY: Whilst every effort is made to supply goods, we cannot have every item on our website available to us at all times. Occasionally, due to manufacturer shortages or shipments in transit, never are we more then 3-4 weeks out of stock for an item. As we hold over 2000+ products in a variety of sizes, colours and weights we ask you for your co-operation when trying to offer an alternative item. 

CREDIT CARD PURCHASES:  We accept Mastercard & Visa cards only, with NO SURCHARGE attached. 
We are able to take credit card purchase details over the phone & our website checkout facility is 256bit high encryption SSL Secure, if you do not feel comfortable leaving your details online please state this in the comment section at the point of check out for "someone to call back for CC details"

GST: As we are True wholesalers and DO NOT operate at a retail level, 10% GST will need to be added to the product price viewed online, this will be clearly displayed at the point of checkout under: Sales Tax

FREIGHTFreight will be calculated based on the size and weight of your order. As we use a number of transportation companies (Star track, Toll Express & Fast-ways)  we only use who will be cheapest for you, this can only be established once your order is processed via the 'FREIGHT QUOTE' option. If you would like to get a quote for an order, please select ’FREIGHT QUOTE’ for your payment method at the point of checkout. Insurance of goods can also be requested by the customer, please contact our office regarding this option when your order is finanlised. 

GOODS DAMAGED IN TRANSIT: If you ever receive a cartoon, punch bags and or any other item from us that has been damaged in transit, never sign acceptance of this item. Immediately take a photo of the item and instruct the delivery driver to take it back to the depot as you will not accept the product/item in the damaged state it may arrive to you in. This may be determined via torn packing bags or extensively damaged cartoons. Failure to do so may result in the product warranty being void and or re-transportation fees being charged to the customer. Once you sign acceptance of the freight from the delivery company you are verifying that the goods have arrived in acceptable/usable condition. 

Authority To Leave (ATL):  As we DO NOT authorise second deliveries via our transportation companies, if you are NOT going to be at the shipping address between 9-5 we need to have an alternative instruction regarding delivery, e.g. "If not home leave around the back of house/building", this can be left in the comment section at the point of check out. If we are not given a special instruction, by default the order will have an ATL at front door. If your order is stolen, taken or signed for by an un authorised signature we nor the transportation company can not be held liable for this. Always send your order to a premises that is occupied and someone you can trust to take delivery for your order.   

ORDERS: We shall not be liable for damage arising for failure to make delivery of all or part of an order caused by Acts of God or circumstances beyond our control.

ACCEPTANCE OF INVOICE: When you accept the invoice we deem this as a legally binding documents, thus agreeing to the above terms and conditions displayed on our website.

If you have any concerns regarding the above terms please call our office to discuss this matter further, we value our customers and want to do business in a manner which is both fair for you and us.